Customer Testimonials
First, I was not surprised by the fantastic way I was treated, I purchased my Jetta in 2015 from this dealer and every interaction since has been a poster child of what customer service should be. I again thank Anthony Galante, the service manager for his continuing stewardship of their excellent customer responsive service facility. Thank you to Joann whose flexibility accommodating and scheduling my service appointment over the phone was very professional. I also commend my service advisor Andy who listened to my imperfect and faulty description of my issues, problems, and concerns and then summoned Lou to review my ...
Maintaining a foreign car aint cheap no matter where you go but these guys are professional, courteous, they do a great job, they call me a few days later to make sure everything is ok, and they know where to get a really good slice. I still go back to them even though I'm in Queens now.
Hello & Happy new year,I have been a customer of vw for the past 7 years and have been working with andrew from Neptune dealership in my last lease.I was disappointed to find out that he is no longer there when I stoped by the dealership as it’s permanently closed.However a friendly salesperson approached me and offered to help. I immediately liked her to the point approach and how she did not waste my time with tricky offers. Working with Michelle conti has been a pleasure from beginning to the end. She has such a pleasant & professional approach ...
Sign and drive was perfect. EIHAB was great sales rep , professional and knowledgeable. Def recommended drove 1 hr 45 min well worth every second of it.
My name is Carlos I was at your dealership and I was taken care by Mitchell at sale she was very professional, she took her time to show and explain to me the Volkswagen cars that was displayed. I feel she should be in the manager position because she speak and take her time and don’t try to rush you and push you to make a deal, not like one of your manager in another dealership who I had a bad experience in the pass . Thank You Carlos ( please let Michell know to keep up the good work and ...
After weeks of trying to hustle out deals with every other dealership in Brooklyn, we found what we needed at a price we wanted, and thanks to Eihab the buying process was made simple and professional. If you ever decide to shop here, ask for Eihab, very friendly, professional, well spoken guy, and an amazing person! Highly recommended
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