Customer Testimonials

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DealerRater Dec 13, 2018

I am a first time buyer at Bay Ridge Volkswagen, and I dealt with the most courteous and knowledgeable sales personnel Jacob Ledesma, and David Eric Gokhshtein. They walked me through all of the steps in the paper work which was the cherry on top of the deal that I got on my Volkswagen Jetta. These two gentlemen went over and above explaining every detail regarding the leasing of my car. Thank you, Kathy Pukas

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DealerRater Nov 14, 2018

Gali made the leasing of our 2018 Atlas a breeze. Very knowledgable and friendly and it seemed like she genuinely cared about getting us into the right car.

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DealerRater Jul 20, 2018

Po Mui made our car buying experience very pleasant. He was very kind, patient and helpful. We will definitely go back to Bay Ridge Volkswagon for our next car and hope deal with Po again.

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DealerRater Apr 12, 2018

My 2015 VW Passat SEL has 16,870 miles, in January 2018 I took the car in for service and Jerry Suarez assisted me. I returned again in April 2018 and was again assisted by Jerry Suarez. On both visits I am very satisfied with the work done and the manner which Jerry delivered the service. He kept me informed while waiting and just made the overall service experience above an beyond what I have received in the pass. I must say that I took my 2015 VM Passat to the other location where Jerry worked and I had the same satisfied experience. Kodos to Jerry ...

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DealerRater Apr 2, 2018

Great dealership with experience salesman. Thanks to Eddie my wife now have the car of her dreams. I would recommend this dealership to any of my friends.

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DealerRater Jan 8, 2018

My initial experience with David cascaded me into leasing 3 vehicles (wife,son and myself) plus recommending two additional family members which agreed with me about his customer service skills and his knowledge about Volkswagen. His manage Jorge also very attentive and follow through with all of my family request.

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DealerRater Nov 18, 2017

We had such a great experience leasing our first car at Bay Ridge Volkswagen with Eihab AlNajjar. From the moment we walked into the showroom, Eihab set us at ease with his vast knowledge of the brand and cars in general and his friendly and professional demeanor. With zero pushiness, he helped steer us toward the 2018 Tiguan SE and didn't pressure us into adding upgrades that we felt were unnecessary for our needs. He listened to us and accompanied us on a test drive, offering insight into the leasing process while highlighting the car's features. When it came ...

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DealerRater Apr 18, 2017

I just bought a Tiguan from this dealership and Jorge made the process quick and simple. The manager gave me the best discount I could get for the car. After visiting several dealerships, I decided to choose this one because the staff was easy to work with. Every other dealership tried to sell as quick as possible but Jorge let me take my time and wasn't pushy at all. Thank you very much, I'll probably be back after two years to purchase a new vehicle. -Regards, Mr.Lleshi

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DealerRater Oct 20, 2016

I have been leasing cars for the past 20 years. By far this is the best dealership I have ever been to. They are honest , sincere and friendly. No hassle. They will work with you and try to get you the best possible deal. Jed the general manager is outstanding. He will work with you as well and will go the extra mile to get the deal done. Trust me I have been around. It's my second car from bay ride VW in the past 3 years. I'm looking forward for my next car. Regards, Jonathan.

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DealerRater Sep 2, 2016

Wow, what do I to got to say? First off, what a phenomenal group of staff you have at Volkswagen Bay Ridge!They made my first time purchasing a car & my driving experience AMAZING!!! Gali Balter, her gorgeous smile, and personality, joking around with us, introduced us to Volkswagen with opening arms made sure I picked the right car & and left with one that very day which was yesterday haha! All I can say I is I LOVE IT!!! Thank you Gali!!! David on the other hand was another terrific guy, made us laugh, joked around with us ...

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DealerRater Aug 27, 2016

From the moment I entered VW the experience of searching and purchasing a new vehicle was wonderful. Ingrid is a great salesperson. She was never pushy just took the time to make this purchase possible and put me into the best car for my budget. David was wonderful at working out the numbers and easing my worries as well as securing that the deal went through smoothly. He actually cared that I as a new customer was happy with the purchase and commitment I was making. At the end it all worked out I am was extremely happy. They both ...

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DealerRater Aug 24, 2016

It started with a phone call, followed by a few texts back and forth and shortly thereafter Ingrid e-mailed me answers to all my questions. She did not push the phase every buyer hates to hear - "come on down and we can give you a better deal", instead, she was pleasant, transparent in all her responses and I never felt that I was being cheated out of a great deal. The actual visit to the dealership was even more satisfying - I requested to see a certain car with specific packages and upon arrival - the car ...

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DealerRater Aug 20, 2016

I walked into the Bay Ridge VW dealership and was greeted by Shawn S. He was very professional and attentive. He was very knowledgeable about the VW products. This is not always true about sales person. I walked with the intention of just obtaining information and walked out with an excellent deal for my trade in and a new VW GTI. I have had many expirence with many different sales person and by far this was the best and pain less I've ever had. If you are military they will take care of you. Go see Shawn he will ...

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DealerRater Aug 16, 2016

I came to Bay Ridge Volkswagen looking to lease a car. As soon as I walked in I was created by a pleasant atmosphere and attentive salespersons. Once I sat down with Frank, I was not forced or pressured into buying or leasing. I was simply given information on the 2017 Tiguan and he kindly urged me to take my time with my decision. Once I made up my mind to lease the car, I went back and the sales people couldn't have been more help. The initial deal was thorough and took less than an hour- which to me ...

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DealerRater Aug 16, 2016

I just leased a Jetta GLI SEL over the weekend and Ingrid was a pleasure to work with. I had been talking to many dealers but Ingrid is the only one that didn't play the classic games normally seen. She was very transparent and worked with me to make sure we were both happy. David also did a good job of explaining everything and was very pleasant to work with. I would not hesitate to come back here in the future if the service level remains the same.

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DealerRater Aug 10, 2016

We bought a new high-spec VW Passat from Bay Ridge last week. Ingrid was extremely knowledgeable about our particular vehicle, the model range and general VW features such as car-net, voice integration, in-dash navigation etc. The car that we wanted was in their storage, but we tested a similar car immediately, liked it, and then Ingrid got the desired one for us and kept us up-to-date with progress (there were a couple of process wrinkles but no problems). It also helps that we love the car. The new 2016 V6 SEL Passat has great power with comfort - great family cruiser.

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DealerRater Aug 9, 2016

I just leased a new VW Tiguan and had a really good experience here. My sales agent was Ingrid Roosma and she was fantastic. This was the first time I bought a car and felt like the sales agent was actually trying to help me out instead of trying to get the most money out of me. Ingrid answered any questions I had and was very knowledgeable about the car she was selling me. She also worked with me on getting me out of my old car and into the new one at a great price. I was able to ...

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DealerRater Aug 5, 2016

This review is long over due. My family has leased 4 cars from Bay Ridge Volkswagen and are going back again to find a 5th. We first met David Gokhshtein in 2013 and he is truly a trusted businessman, and an absolute honest professional! He will work with you and never try to push you into anything that you're not comfortable with while discussing your financing. After a bit of time we met Jorge Quezada, both David and Jorge could not be more pleasant, patient and helpful. I, my son & my sister all chose the beautiful Passat. This year my ...

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DealerRater Jul 18, 2016

I had been to a couple of other places. They were nice. They gave me popcorn. They had fancy water. They didn't know the answers to any of my questions. So by the time I walked in to Bay Ridge Volkswagen, I was filled with popcorn and out of patience. I had whittled my questions about the car I wanted down to 10. I politely talked with Jorge: he answered 7 of my questions off the top of his head, did research on two more, and got back to me with the answer to the last one (which required him calling ...

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DealerRater Jul 17, 2016

The title of the review says it all. I just bought a beautiful 2015 Golf Sportswagen Turbo from this place and couldn't be happier. They were very attentive to my needs (both in terms of the vehicle itself and the financing) and obviously knew their stuff. Answered all my questions and concerns. And: I LOVE this car. Highly recommended.

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DealerRater Jul 10, 2016

Great sales staff and extremely easy buying process. They really take care of you here. Extremely nice people and great cars. Would recomend to anything looking for a new or used car. Ingrid was a pleasure to work with and made the experience an enjoyable one.

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DealerRater Jul 8, 2016

Anthony was great every step of the way. Made sure to square out last minute hiccups so I could drive off with the car that night. I would definitely recommend him to anyone looking to purchase a vehicle.

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DealerRater Jun 12, 2016

I came to Bay Ridge Volkswagen interested in leasing a Tiguan. This was my first time leasing a car so I was new to everything. Jed and Jorge made everything so easy and it was a pleasure working with them! I got the car I wanted at a great deal and I left very happy! When I came to pick up my car Jorge told me everything I needed to know about it and he made himself available to contact him in the future should I ever need to. I will definitely be coming back to them when my lease ...

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DealerRater Jun 11, 2016

Jorge Quezada and Jed and the financial guy ( sorry I cant remember his name , handsome guy) treated me like GOLD. They accommodated my schedule and I even got a great cup of coffee. I loved my old jetta and I realllllly love my new Jetta . Thanks you guys Rock! I will always be your customer. Giselle Ruiz Msed

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DealerRater May 29, 2016

needed a new SUV - Went to See Jed K. and Jose Q at Bay Ridge Volkswagen- Pros' & best price- best car! drove away a king!

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DealerRater May 12, 2016

This was my third Jetta lease and it was very easy and smooth.This time Jorge led me through the process which was oh so easy and pleasant.I have had a lot of nice experiences with Bay Ridge Volkswagon over the years.They have a great service dept. I chose the 2016 Jetta 140 with technology.very good gas mileage,lots of pickup and with the tech I was able to fully incorporate my iPhone into the car system. Lastly the engineering and saftey cannot be beat anywhere else at this price point.

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DealerRater Apr 27, 2016

I went to BRVW just to browse around I met Arthur a sales rep. He was very nice although at times I felt he was dismissive with me. I'll give Arthur a pass because he is expecting his first child.The general manager needs a personality tune up, but I',m sure there will be no charge. Overall Arthur was good but David is the BOMB!!!!!!!!!!!! I wasn't sure if I qualified for a loan until I met the GREAT AND MIGHTY OZ DAVID!!!!!!!!!!I HE IS A MIRACLE WORKER and should run this country! I fell in ...

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DealerRater Apr 19, 2016

Buying a car is one of the most unscientific methods of dealing with commerce. You have to scrape and claw to get to a true and fair number. A method that is frankly foreign to the Us model, more appropriate to a open air market in Morocco. That being said, I went to Bay Ridge VW and dealt with a different sales person and I received the run around, telling me one number then not honoring it so on and so forth- I stormed out of there. I decide to go and shop around. After shopping around and realizing that ...

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DealerRater Apr 6, 2016

Shawn, our sales rep, has done an amazing job. He was always responsive, has offered us coffee any time we came in and we never had to wait. They even stayed longer, after their regular hours, to work out a great offer on our e-Golf. We highly appreciate Shawn's and David's efforts and will definitely recommend him to our friends!

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DealerRater Mar 1, 2016

With 1 month left on our Nissan lease, we began visiting several dealerships. Shawn was the only sales person who offered a test drive and he wouldn't discuss $$ until after. Shawn is professional, friendly, knowledgeable and goes above & beyond to make a deal. After several visits to his manager, the numbers worked. He has a no pressure style and we were very happy with our deal and him.

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DealerRater Feb 29, 2016

I met Jorge when i was looking at VW cars. He gave me 3 road tests on 3 different cars Jorge is an excellent salesman. He was cordial, professional and not pushy at all. He is very knowledgeable and VW is very lucky to have him working for them. His future is bright and even though i didn't get a car from them this time, i will definitely go back and try them again. The only reason I didn't lease through Jorge, is because i leased a different brand. I would highly recommend both the dealership and Jorge specifically.

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DealerRater Feb 25, 2016

My wife and I were leasing a car for the first time so we weren't sure about the process or costs. Jorge went through our lease options and we settled on a price that fit our budget. Then Jorge & David were able to work with financing to get us our car ASAP which had some challenges as we were first timers. Ill definitely be going back when my lease is up to renew another VW.

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DealerRater Nov 22, 2015

I went in not thinking I was going to be driving out the dealership the next day with a brand new vw, what I can say is my sales person Gali, she was the reason I bought this car. I feel like if it wasn't for her I would never be as happy as I am with my new car and also my wife pregnant on the way. Thank you so much for making my life easier. And really taking you're time to explain every detail to make me so comfortable! I thank you and will deff be ...

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DealerRater Nov 17, 2015

We were seeking to purchase a preowned, pre certified VW and Jorge went above and beyond to address any questions we had. More importantly, upon arrival, Jorge ensured to have dedicated ample amount of time for us to test drive the vehicle, without however pressuring us into a sale, as is sadly the case with most dealerships. It is not often that one has the pleasure and the delight to meet and to converse with a sales agent that is not only knowledgeable, but also, professional, patient, attentive and well-spoken. I must admit that it was a refreshing change to ...

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DealerRater Oct 17, 2015

I had a great experience dealing with VW Bayridge for my lease renewal. I spoke few times with Jorge Quezada about the new car I was interested in and my options, and at no point I felt pressured. After exchanging few emails we set up an appointment for me to come in for the new lease. Everyone there was extremely nice, and just kept asking me if I needed anything. Jorge Quezada was extremely helpful, patient, and did everything to make the process the easiest possible for me. Highly recommend this dealership and their professional staff.

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DealerRater Sep 20, 2015

This is my second time leasing with Bay Ridge Volkswagen and once again it was a fantastic experience. It was a pleasure working with David & Oswald. Everything was handled quickly and efficiently. I walked in on Thursday and took my new car home on Friday, with no issues and an amazing deal.

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DealerRater Sep 4, 2015

After a bad experience with another dealer, I walked in to Bayridge VW knowing exactly what I wanted, they understood my request and accomodated me, got me an excellent price and located the vehicle (in Germany!!!) and got it here in 5 days, 4 days ahead of schedule. Every step of the sales process was flawlessly executed, I couldn't have asked for anything more!!! If you're buying a VW in the NYC area, this should be your first stop, it will also be your last...

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DealerRater Aug 25, 2015

I went with truecar.com price and no hassle, Customer service is not the best but Finance guy David Gokhshtein is the best, he will work wit you till get the numbers right. I would recommend that you go him and he understand every situations.

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DealerRater Aug 19, 2015

Most dealerships do not work with you to get you the car that you truly want, however this is not the case at bay ridge Volkswagen. Jorge, David and the rest of the crew are very friendly and they work to get you what you truly deserve. I would recommend this dealership to anybody looking for "the car".

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DealerRater Aug 10, 2015

Jorge is a nice person who helped me purchase a brand new passat 2015. He is professional and patient which is good qualities for the salesman. The dealership itself does not give you a feeling of warm hospitality. But this is not the most important part of the car purchase process. Anyway, the reason I chose this dealership largely is the good service accorded by Jorge plus relatively good price. I recommend Jorge to you.

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DealerRater Jul 31, 2015

I had an issue with some paperwork and they were very professional and steadfast at handling the matter. The bay ridge team made my buyers experience a pleasant one.

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DealerRater Jul 18, 2015

I just purchased a 2014 Volkswagon Jetta yesterday, and i couldn't be happier. It is my first car and i went to this dealer completely blind to what i was getting myself into. Jorge helped me and made me feel so comfortable and helped me find the perfect car to fit my budget. He was very professional and honest. He helped me understand how the process works and genuinely cared about my needs. He was able to get me an amazing deal and words cannot express how thankful I am. It was a great experience for my first time buying ...

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DealerRater Jun 8, 2015

I was looking to lease a new GTI, and called Bay Ridge VW after negotiating with another VW dealer who would not budge on price and other details after much negotiation. Frank from Bay Ridge VW called me back in 20 minutes and was able to beat the previous deal I had from another dealership. David was very helpful when signing the paperwork and was very personable. He let me know that if there are any issues, I should not hesitate to contact him. Afterwards, I noticed a small issue with the car, and contacted David who replied within minutes. I ...

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DealerRater May 21, 2015

This is my family's fourth VW Jetta lease and our second with Bayridge VW. Jorge Quezada was my new sales rep because my previous sales rep is no longer with Bayridge. Jorge got exactly what we wanted and we are glad that we returned to them. I would highly recommend his services!

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DealerRater Apr 14, 2015

Jorge Q is a fantastic sales person! The best I ever worked with. My second time leasing from BY VW and will come back again. They are professional, friendly, quick and get you in a package that fits your needs. Jorge went out of his way to make sure I was taken care of and happy. He went through all the steps efficiently and clearly. He is a rock star of sales!! Will definitely recommend BY VW to all my friends and family for their next purchase or lease.

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DealerRater Apr 14, 2015

Had great experience at bay ridge vw. I leased a vw gli a week ago and the sales person was very helpful and knowledgeable. He made the whole process fast and easy. If you are looking for a used/new Volkswagen ask for Jorge Quezada.

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DealerRater Apr 8, 2015

Jorge Quezada was my Sales Representative during my purchase of an Audi. From the moment you start working with him, you will notice he's knowledgable and passionate about his profession. His best attributes are honesty and fairness. I highly recommend Jorge Quezada for your next car consideration. Contact him at jorgeq@bayridgecars.com. David Gokhshtein is a professional and knows the industry. Great Team!

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DealerRater Mar 29, 2015

Jorge helped us with leasing a 2015 GLI - he was very helpful and knowledgeable and I would definitely go back next time our lease is up.

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DealerRater Mar 26, 2015

My experience at this dealership was first class. I visited many car dealerships searching for a new vehicle and leased a Jetta. All the other dealerships I visited made me feel pressured, not here. Oswald was friendly and willing to work with me. I visited this dealership 3 times, the first time we discussed what vehicle I was interested in and what my price range was, I wasn't pressured in any way, I left to go home and think about it and was never made to feel that was a problem, i returned the next day to test drive the ...

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DealerRater Mar 15, 2015

I got the price and car i wanted at a really great dealership.No pressure buying tactics just great service and sales strategy .It was extremely important to me to get what i wanted and they delivered on their promise..Overall best people and dealership i have ever been to so far.

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DealerRater Feb 21, 2015

This is my first experience with a Volkswagen dealership. Jorge Quezada was extremely helpful. His product knowledge was outstanding. He answered all of my questions to my satisfaction which resulted in me leasing the Volkswagen CC Sport. Jorge is an asset to your organization. David Gokhshtein (Finance Manager) was very thorough with his explanations which made my financial experience painless. I found David friendly and of course quite knowledgeable, he is an asset to your organization as well.

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DealerRater Feb 20, 2015

I can't imagine ever going anywhere else to lease or buy a car. Jonathan worked with me to make sure I was 200% happy. My 2015 Passat SE is absolutely beautiful. I've recommended this dealership to everyone I know.

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DealerRater Feb 17, 2015

I had nothing but a great experience at this dealership. The employees were very knowledgeable and willing to work with their customers. Highly recommend this dealership!

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DealerRater Feb 13, 2015

It was great to see happy and nice people in showroom sat down with Jorge Quezada and was very helpfull and we went for ride. He made it a pleasure to work with as well his manager Jed who was big help.They both worked hard to find my Tiguan suv with all the things i wanted like sun roof and trailor hitch. As well as they called to check up on how i liked it after driving it noone ever done that i all my years . I would send people to them and suv is great glad i got ...

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DealerRater Feb 9, 2015

I have been leasing cars from Bay Ridge Volkswagen since 2012. Jorge Quezada was my first contact with Bay Ridge Volkswagen, and I couldn't have asked for a better introduction to the establishment. He is a first rate salesperson, possessing extensive product knowledge along with a friendly, helpful and professional demeanor. Jorge is the reason I am leasing my third GTI from Bay Ridge Volkswagen. I must also give kudos to David Gokhshtein (finance manager), Jonathan & Franklin (salespersons) and Selena (reception). They were all friendly, professional and very helpful. Job well done!

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DealerRater Jan 31, 2015

From the first call with Arianna Toshek to walking into the dealership and being greeted by Jed, the manager, our experience was friendly, relaxed and unlike others that we have had before buying or leasing a car. Jorge Quezada was our Sales Rep who continued this positive experience. He took his time showing us as many cars as we requested. We also only dealt with Jorge from start to finish once we chose the car we wanted. This was unlike other dealerships where you talk with the salesman, get a price and then another person closes the deal and you ...

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DealerRater Dec 28, 2014

From our arrival at the dealership until we drove my new car off the lot, Jorge Quezada was a pleasure to work with. He was very friendly, professional, and understanding of our family's changing needs. He made the transaction of turning over my lease and walking out with a new car that I love, go rather smoothly. Thank you also to Robert Sabbagh for the wonderful service and the phenomenal price that was offered to us. We definitely anticipate returning to the dealership for future transactions.

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DealerRater Dec 21, 2014

My overall experience was extremely pleasant. Jorge and his team exemplified professionalism, respect, and clear communication skills in my dealings. I recommend this dealership without reservation. Best, Andre Forde, PHR

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DealerRater Dec 21, 2014

I walked into Bay Ridge Volkswagen and was given the old school, five star treatment, by Jorge Quezada. I had specific needs for the type of Volkswagen that I wanted, and Jorge met them all and then some. I Love my 2014 Toureag TDI R-Line! Thank you Jorge and the rest of the courteous staff, for making me feel at home, at Bay Ridge Volkswagen.

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DealerRater Dec 15, 2014

I just purchased my VW and had a pleasant experience with the entire team at Bayridge VW dealer. My sales consultant, Jorge Quezada, was very professional, friendly and explains/responds throughly to all my inquiries. The atmosphere is pretty laid back and no pressure. Jed, the manager, was also great. Overall, my experience at this dealer was very positive and would highly recommend to anyone who is looking to drive VW! 3-4 hours of communte both ways were totally worthwhile for the great service and excellent price I was offered.

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DealerRater Dec 4, 2014

i had an amazing experience with Jorge Quezada the sales rep at Bay ridge Volkswagen! had been to many dealers and they were all trying to sell me something i did not want. As soon as i came to Bay Ridge VW, there were no pushy sales people trying to sell you things you were not interested in, Jorge gave me exactly what i came there for and i appreciate that. i would highly recommend coming to this dealership, they tried to the best of their ability to accommodate me since i live in Connecticut. A+++++ Dealership Thanks Jorge !

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DealerRater Dec 3, 2014

Went into Bay Ridge Volkswagen assuming the worst, but came out a happy and satisfied customer. My salesman, Jorge Quezada was a pleasure to work with; he was patient, sympathetic and sincere. Jorge did everything he said he would, he called me the next day with a quote, and when I made a counteroffer a couple of days later, he got back to me with even a better offer in 15 minutes. The financing process was painless and he explained everything every step of the way. Jonathan Then also helped me when I went to pick up my 2015 Passat and patiently ...

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DealerRater Dec 2, 2014

I just leased a 2015 VW Tiguan and I am extremely happy. I've had my share of vehicles and have dealt with all kinds of dealerships. I have to say that team members at VW Bay Ridge are second to none. The receptionist was sweet, helpful and patient. The financier, David, was HONEST and helpful. Most of all, my salesman, Jorge Quezada, was unbelievable. He made my transition into my new VW effortless. He even picked me after I returned my previous vehicle, drove me to Bay Ridge; and made sure that I paid no more than he originally quoted ...

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DealerRater Oct 28, 2014

We just leased the 2015 VW Passat through Jorge Quezada. He is top notch! He went through every single detail top to bottom with the whole leasing process. He was totally honest and straight forward and didnt leave anything out. He was available for all our questions, so friendly, and a pleasure to work with. He got us a great deal on the car and both Chris and myself are beyond satified. I would highly recommend this dealership and Jorge to anyone intersted in leasing/financing a VW. thanks again!

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DealerRater Oct 10, 2014

We had a very good experience at Bay Ridge Volkswagen...Oswald pleasant good salesman. Jed no nonsense ...good pricing....I would definitely recommend this dealership...

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DealerRater Oct 5, 2014

I recently leased a car through Bay Ridge Volkswagon. Salesman, Jonathan Then, was very attentive and professional. I visited different dealerships and leasing companies and no one was as helpful as Jonathan. His main concern was making me happy, getting me the car I wanted, at the best price possible. I would highly reccommend Jonathan to anyone who is interested in a Volkswagon. I am very happy with my purchase and experience.

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DealerRater Sep 22, 2014

I just leased a VW Passat through Jorge and would definitely recommend him and the dealer to anyone. I have barely any experience with cars and car dealers-- I am a life-long NYC resident-- but I did do my homework researching how leasing works, and Jorge was honest, straightforward, and thorough, throughout the process. He was available, and friendly, a pleasure to work with. Not to mention that he gave us a great deal!

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DealerRater Sep 15, 2014

my husband and I recently financed a pre-owned Volkswagen Passat at Bay Ridge Volkswagen. We went in not knowing whether or not we wanted a used or new car. We browsed around the used lot before being approached by a salesman. We liked Jorge from the very start- little did he know he had his work cut out for him with us! He was patient and answered all of our seemingly strange questions about the cars and financing. He stood in the lot and talked to us for about 30 minutes before steering us in the right direction. I've always ...

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DealerRater Aug 20, 2014

My experience with Bay ridge VW was very professional and informative, I would reccomend them to anyone. Jonathan was a pleasure working with, he was very patient, extremely helpful, and made sure we got the best deal. Everyone I worked with including Oswald and David were friendly and pleasant.

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DealerRater Aug 18, 2014

Very fast, easy. No hassles. Came in with my price and walked out satisfied. Frank Cortes is the man. They work with Truecar.com and found the car I wanted in literally no time.

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DealerRater Aug 15, 2014

My experience at Bay Ridge Volkswagen was wonderful and Jorge was a pleasure to interact with. He was able to answer all my questions, made me feel comfortable and secure during all conversations, and really cared about my happiness with the vehicle. Jorge was exceptionally knowledgable and professional - THANK YOU! I am looking forward to my continued relationship with VW and know that I can contact Jorge if I need anything.

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DealerRater Aug 13, 2014

Jorge spend three hours with us , he give us employee discount and made sure we get the bests deal David was nice with us he explained every thing

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DealerRater Aug 6, 2014

let me start by saying, I'm in my forties and have never bought a new car...i was very researched, and prepared for the worst, but to my utter delight i had the best experience ever. Jorge was amazing, kept me on point..was honest about everything...and his manager gave me an even better deal than i expected...right down to the financial guy who was fighting the banks on my behalf for a better finance rate, EVERYONE at this dealership was tops. They even filled my car up with gas, and let me be an excited adult, ...

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DealerRater Aug 4, 2014

Everyone here is super friendly and awesome! Jed and Jorge were both fantastic to work with. Jorge made sure I was comfortable with the features of my lease and was extremely helpful in getting insurance quotes for me. He is very knowledgeable and spent the better half of the day making sure I indeed was getting the best deal. My experience here was outstanding and I would certainly come back!

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DealerRater Jul 20, 2014

After test driving a VW Tiguan in the Staten Island VW dealership, I was 100% sold on the car. Done deal! It would've been an easy sale as I was prepared to put $8K - $10K down on purchase of an older (but new) 2012. Upon signing the contract I noticed they added on "sale insurance" for a few hundred dollars & said it was a mandatory fee as per Volkswagon & there was no way to delete it. I walked away absolutely disgusted. However, I still loved the Tiguan & tried the Bay Ridge, Brooklyn location where I ...

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DealerRater Jul 18, 2014

I recently leased a new Passat SE and I just love it. I was new to the whole experience of leasing, but everything was great. The sales associate i worked with, Jorge Quezada, was terrific - professional, knowledgeable and just a pleasure to work with. He spent all the time I needed to walk me through the different models, answered all my questions and then some. And when I picked up the car, he sat in it with me and explained how the various equipment worked. Dave Gokhshtein, the finance manager, was also great. The paperwork went fairly smoothly. Onr ...

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DealerRater Jul 9, 2014

This is my second time returning to this dealership. The first time was two years ago and David met every one of his promises to me , I was in no way disappointed at all with my purchase. Fast forward two years, discussed current deals and I told him my financial situation, sure enough David and Julie worked diligently to make it happen and they did!!!!! Would only recommend them for cars.

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DealerRater Jun 21, 2014

I wasn't expecting to purchase a car when I came here today, but I immediately fell in love with the Jetta. Jonathan assured me that he could get me a price in the range I wanted to stay in, and he kept his promise. I got an amazing deal and was very very comfortable here. Sometimes when you go into a car dealership it's a very awkward feeling, but I felt right at home. I'm so incredibly happy with my new car and my experience at Bay Ridge Volkswagen!!! Can't recommend it enough!

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DealerRater Jun 20, 2014

We purchased a 2014 tiguan from Jorge, sales consultant. From start to end he was professional, accommodating, and knowledgeable. And NEVER pushy. 1st,VW,thankyou!

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DealerRater Jun 1, 2014

Great personnel, product and prices. I worked with the Jorge and the team to find the right car and they delivered on the product, price and service. Highly recommend.

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DealerRater May 15, 2014

Purchasing my 2014 Volkswagen Sportswagen TDI with Sunroof and Navigation was a pleasure at Bay Ridge Volkswagen. Jorge is very knowledgable and professional. He made it easy to negotiate a fair deal. David worked hard to get me the best finance rate and extended warranty.

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DealerRater May 4, 2014

I had the best experience at the VW dealership in Bay Ridge. I have never bought a car and expected a long and complicated process. I met Jorge who was beyond helpful every step of the way. I was looking for a preowned vehicle and we compared options and he gave me his honest opinion. I was given all of the info and pointers to help get the best insurance plan and get the car on road as quickly as possible. Jorge even offered to pick me up at home with the car as opposed to taking a cab to ...

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DealerRater May 2, 2014

Working with Bay Ridge Volkswagen, and Jorge Quezada in particular, was a wonderful experience. I hadn't bought or leased a new car ever in my 41 years and he made the process very easy. Jorge was clear, positive, responsive, and knew his stuff. He also didn't complain at all about having to put on new plates when it was absolutely pouring outside. The leasing agent, David Gokhshtein, was also extremely helpful and professional, and didn't steer me into any insurance features I didn't need. Everyone there was great and I will absolutely recommend them to friends in ...

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DealerRater May 1, 2014

outstanding over the top sales and service by the duo of jed kass and franklin cortes. we were looking for a lease on SUV in our price range. Not 100 % sure we were ready - but the Tigaun was perfect - Jed found the exact car at a price we could make work. Frank gave us a thorough understandable run down of everything we were getting. Everything was done smooth as silk- without feeling the obligation-and we happily drove it home all the way to Ossining NY! and we would recommend any and all to BayRidge Volkwagen specifically to work with ...

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DealerRater Apr 28, 2014

I live on Staten Island and it was so worth the bridge toll by the way I was treated and the deal I received on my new car. Everyone should go to this place its been the best experience.

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DealerRater Apr 26, 2014

Let me first begin by saying, I have traveled to Brooklyn to purchase a car, only for one reason. That reason is, Jed Kass. I have purchased a car from him before when he worked at another dealership. He is one of the nicest most sincere salesman that I have ever met. It was well worth the trip from Lindenhurst to deal with such an honest person who has always looked out for my best interest and always without hesitation given me a very good car at a very decent price. My previous car was a Nissan and when I ...

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DealerRater Apr 7, 2014

Incredibly friendly, knowledgeable, trustworthy and attentive staff. Jorge really took the time to walk me through my purchase and explain the ins and outs of everything I needed to know. I would highly recommend this dealer to anyone looking to buy a Volkswagen. They beat the truecar.com price I had researched and I drove away happy in my new car within a very fast turn around. I even got a follow up call the next day to ensure I was happy with my purchase and to see if I had any remaining questions; super customer service!

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DealerRater Apr 1, 2014

Why did I give this dealership 5 stars across the board? Here's why. I walked in on a Tuesday afternoon and wanted to price qoute a 2014 Volkswagen CC, Julia Gokhshtein was very helpful and we quickly negotiated a very fair deal on my trade and a sweet lease on a gorgeous fortana red 2014 VW CC, She introduced me to the sales manager Jed Kass who is the friendliest sales manager I've ever dealt with, it was a breath of fresh air. I then started saying to myself well I'm not out of the woods yet, I've yet ...

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DealerRater Mar 31, 2014

This is the first VW we've leased from Bay Ridge Volkswagen and thanks to Brand Specialist Jorge Quezada we'll never lease from another dealership again! Our experience was fantastic from the moment we stepped into the dealership. Jorge clearly loves the VW product, but after hearing what our specific needs were, he scrupulously enumerated the pros and cons of each make and model based on those requirements. We never felt like we were being "sold," rather like we were getting the straight story about how well his product would suit us. We settled on a Touareg, ...

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DealerRater Mar 25, 2014

I was looking for a new passat and was working with the dealership on Staten Island but they totally wasted my time. They called me several times to come to the dealership and promised that they would work with me regarding price. When I went in they could not help me at all and didn't even come close to the price they quoted me over the phone. I then spoke with Jorge at Bay Ridge Volkswagen who was extremely helpful and honest. He was able to help me over the phone and didn't waste my time. When I ...

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DealerRater Mar 16, 2014

What a great experience!!! Went in looking for a quote as a return customer on a VW Tiguan on Thursday and left with excellent customer service, with an incredible price, awesome (and surprising!) credit approval, very timely, efficient, and customer friendly service!!! And drove off a VERY satisfied customer in my new VW on Friday! Thanks Julia, for making this sale so smooth and effortless! Thanks David, for approving me at a rate that I doubted would be possible! Thanks Frank, for working with me on the price and being flexible - leaving me very happy with the cost! Thanks ...

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DealerRater Mar 12, 2014

I really like these guys. Absolutely no pressure experience, these guys just know their cars and really believe in their product. This is my second car from Bay Ridge Volkswagan. I remember David and Jed from my last visit, I loved them then and they were just as great this time too! Jonathan spent a lot if time answering all my questions. Great experience, Great staff, Yummy hot chocolate, And I LOVE my new Jetta SE in Tempest bluuuuuuue!!!

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