Customer Testimonials
The dealership always follows up with a call after my visit. Andrew Fuentes in the Service Dept. is especially helpful.
I was in the market for leasing a new Tiguan. During my search I contacted more than 15 VW dealerships and car brokers around the tri-state area. I was able to get a hold of Gali at Bayridge, and she was able to immediately get back to me with a quote which was by far the cheapest of all the other dealerships in the area. When time came to close the deal, Gali was nothing less than amazing. Patiently and perfectly addressing all my questions and concerns, never pressuring like you can expect from other dealers. Nevertheless, during these hard times ...
First, I was not surprised by the fantastic way I was treated, I purchased my Jetta in 2015 from this dealer and every interaction since has been a poster child of what customer service should be. I again thank Anthony Galante, the service manager for his continuing stewardship of their excellent customer responsive service facility. Thank you to Joann whose flexibility accommodating and scheduling my service appointment over the phone was very professional. I also commend my service advisor Andy who listened to my imperfect and faulty description of my issues, problems, and concerns and then summoned Lou to review my ...
Maintaining a foreign car aint cheap no matter where you go but these guys are professional, courteous, they do a great job, they call me a few days later to make sure everything is ok, and they know where to get a really good slice. I still go back to them even though I'm in Queens now.
Hello & Happy new year,I have been a customer of vw for the past 7 years and have been working with andrew from Neptune dealership in my last lease.I was disappointed to find out that he is no longer there when I stoped by the dealership as it’s permanently closed.However a friendly salesperson approached me and offered to help. I immediately liked her to the point approach and how she did not waste my time with tricky offers. Working with Michelle conti has been a pleasure from beginning to the end. She has such a pleasant & professional approach ...
Sign and drive was perfect. EIHAB was great sales rep , professional and knowledgeable. Def recommended drove 1 hr 45 min well worth every second of it.
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