Bay Ridge Volkswagen dealership customer reviews

5 Reviews

5 out of 5 stars

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130

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ksehmbi 25 Aug 2015

I went with truecar.com price and no hassle, Customer service is not the best but Finance guy David Gokhshtein is the best, he will work wit you till get the numbers right. I would recommend that you go him and he understand every situations.

4 rate

MrsChallenger 30 Jul 2015

I had an issue with some paperwork and they were very professional and steadfast at handling the matter. The bay ridge team made my buyers experience a pleasant one.

4 rate

Allan.Maureen 01 Jan 2013

We would have rated customer service higher except it took us 3 hours (with an appointment) to pay for and pick up our car. Seems you could use more support personnel.

4 rate

Riga1949 04 Sep 2012

Diana Hedin is very knowledgeable in the product line and trims options, has great communication skills. I didn't feel sales pressure from her at all, she was acting more of a guide to me and my wife in explaining differences in trims selections that finally led us to chose the car we purchased. ...David Gokhshtein took care of the business papers in less than 10 minutes. Keep up the good work! Show more

4 rate

kjshana 30 Jul 2012

We had a great experience buying our first car with Andrew, we did our research ahead of time and new what car we wanted and had a number in mind. Andrew is very friendly, extremely accessible and knowledgable. He made the experience quick and easy and that's what we were looking for. Highly recomme...nd getting your first or any car from him. Great guy! Show more

4 rate

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