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Bay Ridge Volkswagen

I’m the first time I buy this Volkswagen sarah she help me she have a good experience she’s so friendly. thank you.sarah.

I am a first time buyer at Bay Ridge Volkswagen, and I dealt with the most courteous and knowledgeable sales personnel Jacob Ledesma, and David Eric Gokhshtein. They walked me through all of the steps in the paper work which was the cherry on top of the deal that I got on my Volkswagen Jetta. These two gentlemen went over and above explaining every detail regarding the leasing of my car. Thank you, Kathy Pukas

Po Mui made our car buying experience very pleasant. He was very kind, patient and helpful. We will definitely go back to Bay Ridge Volkswagon for our next car and hope deal with Po again.

My 2015 VW Passat SEL has 16,870 miles, in January 2018 I took the car in for service and Jerry Suarez assisted me. I returned again in April 2018 and was again assisted by Jerry Suarez. On both visits I am very satisfied with the work done and the manner which Jerry delivered the service. He kept me informed while waiting and just made the overall service experience above an beyond what I have received in the pass. I must say that I took my 2015 VM Passat to the other location where Jerry worked and I had the same satisfied experience. Kodos to Jerry for a consistent great service! Have a blessed day!

Great dealership with experience salesman. Thanks to Eddie my wife now have the car of her dreams. I would recommend this dealership to any of my friends.

My initial experience with David cascaded me into leasing 3 vehicles (wife,son and myself) plus recommending two additional family members which agreed with me about his customer service skills and his knowledge about Volkswagen. His manage Jorge also very attentive and follow through with all of my family request.

We had such a great experience leasing our first car at Bay Ridge Volkswagen with Eihab AlNajjar. From the moment we walked into the showroom, Eihab set us at ease with his vast knowledge of the brand and cars in general and his friendly and professional demeanor. With zero pushiness, he helped steer us toward the 2018 Tiguan SE and didn't pressure us into adding upgrades that we felt were unnecessary for our needs. He listened to us and accompanied us on a test drive, offering insight into the leasing process while highlighting the car's features. When it came time to talk numbers, he made the process quick and easy, working with us and getting us the best deal possible. We couldn't be happier—and will definitely be back in three years once our lease is up!

I just bought a Tiguan from this dealership and Jorge made the process quick and simple. The manager gave me the best discount I could get for the car. After visiting several dealerships, I decided to choose this one because the staff was easy to work with. Every other dealership tried to sell as quick as possible but Jorge let me take my time and wasn't pushy at all. Thank you very much, I'll probably be back after two years to purchase a new vehicle. -Regards, Mr.Lleshi

I have been leasing cars for the past 20 years. By far this is the best dealership I have ever been to. They are honest , sincere and friendly. No hassle. They will work with you and try to get you the best possible deal. Jed the general manager is outstanding. He will work with you as well and will go the extra mile to get the deal done. Trust me I have been around. It's my second car from bay ride VW in the past 3 years. I'm looking forward for my next car. Regards, Jonathan.

Wow, what do I to got to say? First off, what a phenomenal group of staff you have at Volkswagen Bay Ridge!They made my first time purchasing a car & my driving experience AMAZING!!! Gali Balter, her gorgeous smile, and personality, joking around with us, introduced us to Volkswagen with opening arms made sure I picked the right car & and left with one that very day which was yesterday haha! All I can say I is I LOVE IT!!! Thank you Gali!!! David on the other hand was another terrific guy, made us laugh, joked around with us made sure we were comfortable & what will make my future experience with Volkswagen an excellent one! He & Gali made sure I got the top notch of a deal with what was in my budget range & they always welcomed me to come back at anytime even after I finish my lease if I want to see some other opportunities in the near future if I don't choose to go with Volkswagen again! Well, I'm not much of a writer like I used to be haha, I hope you take care of these two as they work hard for your company, and strive to get Volkswagens name out there & attract potential buyers which without a doubt they do tremendous, and I have trust in them that they do one heck of a job now & in the in the near future!!! Thank you again guys, Gali keep in touch! ;) - Mujo Aksabanovic

From the moment I entered VW the experience of searching and purchasing a new vehicle was wonderful. Ingrid is a great salesperson. She was never pushy just took the time to make this purchase possible and put me into the best car for my budget. David was wonderful at working out the numbers and easing my worries as well as securing that the deal went through smoothly. He actually cared that I as a new customer was happy with the purchase and commitment I was making. At the end it all worked out I am was extremely happy. They both are a wonderfil team!!!

It started with a phone call, followed by a few texts back and forth and shortly thereafter Ingrid e-mailed me answers to all my questions. She did not push the phase every buyer hates to hear - "come on down and we can give you a better deal", instead, she was pleasant, transparent in all her responses and I never felt that I was being cheated out of a great deal. The actual visit to the dealership was even more satisfying - I requested to see a certain car with specific packages and upon arrival - the car was available as promised. 35 minutes later - Ingrid answered a few more questions my father had about all the bells and whistles the car came with, the contracted was signed, deposit taken and we picked up the car the next day. We also met with David who advised us on other options that we should consider when leasing a car and he took his time to answer our questions as well. We did not feel pressured into taking any additional packages. Overall great experience and I would highly recommend a call / visit to this dealership! Ingrid - my dad and I thank you very much - it was a true pleasuring dealing with you!

I walked into the Bay Ridge VW dealership and was greeted by Shawn S. He was very professional and attentive. He was very knowledgeable about the VW products. This is not always true about sales person. I walked with the intention of just obtaining information and walked out with an excellent deal for my trade in and a new VW GTI. I have had many expirence with many different sales person and by far this was the best and pain less I've ever had. If you are military they will take care of you. Go see Shawn he will take care of what you are looking for. He will not try to upsell you a car. The finance manger David G. and sales manager Jorge Q. were very helpful and customer service oriented.

I came to Bay Ridge Volkswagen looking to lease a car. As soon as I walked in I was created by a pleasant atmosphere and attentive salespersons. Once I sat down with Frank, I was not forced or pressured into buying or leasing. I was simply given information on the 2017 Tiguan and he kindly urged me to take my time with my decision. Once I made up my mind to lease the car, I went back and the sales people couldn't have been more help. The initial deal was thorough and took less than an hour- which to me is a huge sign of professionalism and knowledge. Ingrid took care of the delivery of the car. Frankly, I couldn't be more thankful for her. Her communication with me and her dedication was truly mind blowing. She is one of the kindest and honest salespeople I've ever met. She let me know exactly what was happening with the car, exactly how to take care of the insurance, and every little detail. She stayed in touch with me the entire day via texts and calls. When I picked up my car she took the time to explain every little feature, from the fuel tank to Apple car play. I am extremely satisfied with my car and the salespersons made this experience great. I would definitely recommend Bay Ridge Volkswagen to anyone looking to lease or buy a car.

I just leased a Jetta GLI SEL over the weekend and Ingrid was a pleasure to work with. I had been talking to many dealers but Ingrid is the only one that didn't play the classic games normally seen. She was very transparent and worked with me to make sure we were both happy. David also did a good job of explaining everything and was very pleasant to work with. I would not hesitate to come back here in the future if the service level remains the same.

We bought a new high-spec VW Passat from Bay Ridge last week. Ingrid was extremely knowledgeable about our particular vehicle, the model range and general VW features such as car-net, voice integration, in-dash navigation etc. The car that we wanted was in their storage, but we tested a similar car immediately, liked it, and then Ingrid got the desired one for us and kept us up-to-date with progress (there were a couple of process wrinkles but no problems). It also helps that we love the car. The new 2016 V6 SEL Passat has great power with comfort - great family cruiser.

This review is long over due. My family has leased 4 cars from Bay Ridge Volkswagen and are going back again to find a 5th. We first met David Gokhshtein in 2013 and he is truly a trusted businessman, and an absolute honest professional! He will work with you and never try to push you into anything that you're not comfortable with while discussing your financing. After a bit of time we met Jorge Quezada, both David and Jorge could not be more pleasant, patient and helpful. I, my son & my sister all chose the beautiful Passat. This year my husband met with Jorge and David again, and he went with the awesome Tiguan! We're going going back again to see David & Jorge this week. The VW cars are true quality, once you see how they're made, feel how they handle and drive... you will not want to compromise for anything less. We highly recommend Bay Ridge Volkswagen, the cars and the customer service are exceptional! Thanks again, David & Jorge! Manny & Laura D.

I had been to a couple of other places. They were nice. They gave me popcorn. They had fancy water. They didn't know the answers to any of my questions. So by the time I walked in to Bay Ridge Volkswagen, I was filled with popcorn and out of patience. I had whittled my questions about the car I wanted down to 10. I politely talked with Jorge: he answered 7 of my questions off the top of his head, did research on two more, and got back to me with the answer to the last one (which required him calling around a lot more) the next morning. He told me what I probably didn't need and didn't try to sell me that. He actually asked me a few more questions to make certain I really needed what I asked him for. In the end, I got the car I and my family wanted for a good price with a great warranty. I wasn't out to get something for nothing, and nobody at the dealership, including the finance manager, made me feel pressured to spend a penny more than I wanted. I actually had a really good time. Is that weird? That's weird, isn't it. I'm sure that's weird. But honestly, it couldn't have been more pleasant.

The title of the review says it all. I just bought a beautiful 2015 Golf Sportswagen Turbo from this place and couldn't be happier. They were very attentive to my needs (both in terms of the vehicle itself and the financing) and obviously knew their stuff. Answered all my questions and concerns. And: I LOVE this car. Highly recommended.

Great sales staff and extremely easy buying process. They really take care of you here. Extremely nice people and great cars. Would recomend to anything looking for a new or used car. Ingrid was a pleasure to work with and made the experience an enjoyable one.

Anthony was great every step of the way. Made sure to square out last minute hiccups so I could drive off with the car that night. I would definitely recommend him to anyone looking to purchase a vehicle.

I came to Bay Ridge Volkswagen interested in leasing a Tiguan. This was my first time leasing a car so I was new to everything. Jed and Jorge made everything so easy and it was a pleasure working with them! I got the car I wanted at a great deal and I left very happy! When I came to pick up my car Jorge told me everything I needed to know about it and he made himself available to contact him in the future should I ever need to. I will definitely be coming back to them when my lease is up and I would highly recommend anyone else to come to this dealership.

Jorge Quezada and Jed and the financial guy ( sorry I cant remember his name , handsome guy) treated me like GOLD. They accommodated my schedule and I even got a great cup of coffee. I loved my old jetta and I realllllly love my new Jetta . Thanks you guys Rock! I will always be your customer. Giselle Ruiz Msed

needed a new SUV - Went to See Jed K. and Jose Q at Bay Ridge Volkswagen- Pros' & best price- best car! drove away a king!

This was my third Jetta lease and it was very easy and smooth.This time Jorge led me through the process which was oh so easy and pleasant.I have had a lot of nice experiences with Bay Ridge Volkswagon over the years.They have a great service dept. I chose the 2016 Jetta 140 with technology.very good gas mileage,lots of pickup and with the tech I was able to fully incorporate my iPhone into the car system. Lastly the engineering and saftey cannot be beat anywhere else at this price point.